Happy Cruise Shipping Miami

Seatrade Cruise Global is the Cruise Industry’s Premier Global Event. It is the only event guaranteed to bring together every facet of the business including cruise lines, suppliers, travel agents and partners.  #Cruise Shipping Miami 2015 was a “Happy” event for the cruise industry. Yes!

Topics of special note

The State of the Cruise Industry: North and South America
Market trends, the health of source markets from Canada and the U.S. to Latin America, infrastructure developments, opportunities and challenges will be discussed. Cruise line leaders will consider key regions, from Canada/New England, down the U.S. East Coast to the Gulf Coast, Mexico, Central America and the Panama Canal. Alaska, the U.S./Canada Pacific coast, Hawaii and South America, from the Amazon to Antarctica, Brazil and the long Chilean shore are up for discussion, as well.

Speakers:
Orlando Ashford, President, Holland America Line
Roberto Fusaro, Managing Director, South America, MSC Cruises, and Chairman, CLIA–ABREMAR
Lisa Lutoff-Perlo, President & CEO, Celebrity Cruises
Jan Swartz, President, Princess Cruises

In the Galley and Behind the Bar: The Latest Trends in Hotel Operations/Food and Beverage
Robot bartenders are shaking up the cruise world and cavernous main dining rooms are going the way of the shuffleboard. This session will serve what’s next in hotel operations with a particular focus on food and beverage trends. Panelists will examine what goes into supporting all the dynamic F&B changes at sea, from equipment to human resources, training and scheduling, supply and logistics. How are advance online bookings impacting food service operations and delivery, beverage sales and guest satisfaction? What are the plusses and minuses of applying technology in service areas such as arming waiters and bartenders with tablets? Will more technology lead to lower staffing needs?

Moderator:
Dietmar R. Wertanzl President, DRW Hospitality

Speakers:
Brian Abel, Vice President, Food and Beverage Operations, Royal Caribbean International
Deborah Golden, Vice President, Sales and Marketing, Interbrands USA
Christian Sauleau, Executive Vice President, Fleet Operations, Silversea Cruises

Upscale Cruise Market: What’s Next?
With several of the upscale brands building or planning new ships, what is the next generation of upscale cruise vessels going to look like and feature?  With the brands all now looking for much higher load factors, what impact will that have on design? What is guest feedback saying about upscale cruisers’ requirements, both onboard and ashore?

Moderator:
Tony Peisley, Director, A.R. Peisley International, and Author of the Seatrade research report “End of the Beginning for Cruising”

Speakers:
Hans Birkholz, Chief Executive Officer, Windstar Cruises
Sarina Bratton, Chairman, Asia-Pacific, Ponant
Richard D. Meadows, President, Seabourn, and President, Cunard North America
Charles A. Robertson, Chairman and CEO, Pearl Sea Cruises
Edie Rodriguez, President and COO, Crystal Cruises
Enzo Visone, Chief Executive Officer, Silversea Cruises